SHIPPING & RETURNS

Treasures of Byzantium Shipping & Return Policy

 

Unique Craftsmanship

Each piece of jewelery in our collection is crafted with utmost care and precision. The artisanal nature of our designs means slight variations might occur between pieces — a testament to the uniqueness of your purchase.

 

Limited Stock & Craft-to-Order

We produce our jewelery in limited runs. As a result, specific pieces might not be immediately available. But worry not! Our artisans stand ready to craft any piece from our collection upon your request. Once you place an order, we will provide an estimated delivery date.

 

Free Shipping & Gift Box

We are pleased to offer complimentary shipping for all orders over £500. Once your order meets this threshold, the free shipping option will be automatically applied at checkout.

 

Each piece comes in one of our elegant Treasures of Byzantium gift boxes, which is enclosed and shipped within a discreet, unbranded package.

 

For domestic orders, we utilize Royal Mail Special Delivery Guaranteed. International orders are dispatched via FedEx. Each package is fully insured against potential damage, loss, or theft.

 

Customs

Kindly note that when ordering internationally, you will be responsible for potential taxes or custom fees required by the destination country. Please check with your government’s relevant customs policies before placing your order.

 

Return Policy

If for any reason you are not satisfied with your purchase, you have 30 days to initiate a return, for an exchange or a full refund. We will even pay the return shipping fee. Contact us, and we will advise you on the return process.

 

Our Gratitude

Thank you for exploring these rare and beautiful Treasures of Byzantium with us. We look forward to adorning you and your loved ones with our exquisite designs.